Aircall
Jira

Post-Call Issue Identification

Streamline your support workflow. Instantly gather insights after each call. Enhance issue resolution efficiency.

When this happens...

New Call Ended
Trigger new event when a call ends

-

automatically do this!

Search Issues with JQL
Search for issues using JQL (Jira Query Language).

Explore Triggers and Actions

New Call Ended
Trigger new event when a call ends
New Note Added
Trigger new event when a new note is added to a call
New SMS
Trigger new event when a new SMS is received.
New Number Created
Trigger new event when a number is created
New Tag Added
Trigger new event when a tag is added to a call
Add Attachment To Issue
Adds an attachment to an issue,
Add Comment To Issue
Adds a new comment to an issue,
Add Multiple Attachments To Issue
Adds multiple attachments to an issue.
Add Watcher To Issue
Adds a user as a watcher of an issue by passing the account ID of the user, For example, `5b10ac8d82e05b22cc7d4ef5`, If no user is specified the calling user is added.
Assign Issue
Assigns an issue to a user.
Create Custom Field Options (Context)
Create a context for custom field options.
Create Issue
Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask,
Create Jira Version in project
Creates a project version.,
Delete Project
Deletes a project,

About the apps

Learn more about

Aircall

and

Jira

, and how they work together to automate your workflows.

About

Aircall

Aircall is a versatile call center software designed to empower customer-centric teams, streamlining communication for better service.

Similar integrations
No items found.

About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations
No items found.

Why

Aircall

+

Jira

= Perfect Match

By integrating Aircall with Jira, you can streamline your customer support process effectively. When a call ends, this integration prompts a search for issues using JQL, ensuring that all pertinent problems are identified swiftly. This proactive approach not only reduces manual data entry but also significantly accelerates the resolution process, allowing your team to focus on delivering exceptional service rather than managing workflows.

Built by folks who built