Seamless Call-Centric Issue Updates

Enhance your support efficiency. Automate issue transitions after calls. Reduce manual entry and speed up resolutions.

When this happens...

New Call Ended

Trigger new event when a call ends

automatically do this!

Transition Issue

Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

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Explore Triggers and Actions

New Call Ended

Trigger new event when a call ends

New Note Added

Trigger new event when a new note is added to a call

New SMS

Trigger new event when a new SMS is received.

New Number Created

Trigger new event when a number is created

New Tag Added

Trigger new event when a tag is added to a call

Update Comment

Updates a comment,

Update Issue

Updates an issue. A transition may be applied and issue properties updated as part of the edit,

About the apps

Learn more about

Aircall

and

Jira

, and how they work together to automate your workflows.

About

Aircall

Aircall is a versatile call center software designed to empower customer-centric teams, streamlining communication for better service.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations

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Why

Aircall

+

Jira

= Perfect Match

Integrating call management with issue tracking can significantly streamline your support workflows. When a call concludes, this integration triggers an automatic transition of related issues in your Jira system. By ensuring that all relevant fields are updated promptly, it minimizes manual tasks, enhances team productivity, and improves customer satisfaction by expediting issue resolution.