Aircall
Jira

Seamless Call to Issue Update

Streamline your support workflows. Instantly update issues post-call. Enhance team efficiency and response times.

When this happens...

New Call Ended
Trigger new event when a call ends

-

automatically do this!

Update Issue
Updates an issue. A transition may be applied and issue properties updated as part of the edit,
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Explore Triggers and Actions

Triggers
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Actions
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New Call Ended
Trigger new event when a call ends
New Note Added
Trigger new event when a new note is added to a call
New SMS
Trigger new event when a new SMS is received.
New Number Created
Trigger new event when a number is created
New Tag Added
Trigger new event when a tag is added to a call
Get Task
Gets the status of a long-running asynchronous task,
Get All Projects
Gets metadata on all projects,
Get Issue
Gets the details for an issue.
Get Transitions
Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status,
Get User
Gets details of user,
Get Users
Gets details of a list of users.
List Issue Comments
Lists all comments for an issue,
Search Issues with JQL
Search for issues using JQL (Jira Query Language).
Transition Issue
Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

About the apps

Learn more about

Aircall

and

Jira

, and how they work together to automate your workflows.

About

Aircall

Aircall is a versatile call center software designed to empower customer-centric teams, streamlining communication for better service.

Similar integrations
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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations
No items found.

Why

Aircall

+

Jira

= Perfect Match

Integrating Aircall with Jira allows for immediate updates to issues based on call completions. This automation enables support teams to transition issues and modify properties without manual intervention, leading to faster resolutions. By linking call metrics directly to issue tracking, businesses can reduce bottlenecks in their customer support workflows, ensuring that every call contributes to enhanced service delivery and customer satisfaction.

Popular App Usecases

Streamline Workflow Post-Call
Automatically remove contacts from workflows after calls.
Streamlined Task Management
Access important tasks every time a call concludes.
Sync Contacts After Calls
Automatically update contacts when calls end.
Automate Call-Driven Item Retrieval
Seamlessly connect call data to item retrieval processes.
Automate Call Categorization
Automatically categorize calls for improved workflow efficiency.

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

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