Aircall
Jira

Seamless Call to Issue Update

Streamline your support workflows. Instantly update issues post-call. Enhance team efficiency and response times.

When this happens...

New Call Ended
Trigger new event when a call ends

-

automatically do this!

Update Issue
Updates an issue. A transition may be applied and issue properties updated as part of the edit,
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Explore Triggers and Actions

Triggers
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Actions
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New Call Ended
Trigger new event when a call ends
New Note Added
Trigger new event when a new note is added to a call
New SMS
Trigger new event when a new SMS is received.
New Number Created
Trigger new event when a number is created
New Tag Added
Trigger new event when a tag is added to a call
Add Attachment To Issue
Adds an attachment to an issue,
Add Comment To Issue
Adds a new comment to an issue,
Add Multiple Attachments To Issue
Adds multiple attachments to an issue.
Add Watcher To Issue
Adds a user as a watcher of an issue by passing the account ID of the user, For example, `5b10ac8d82e05b22cc7d4ef5`, If no user is specified the calling user is added.
Assign Issue
Assigns an issue to a user.
Create Custom Field Options (Context)
Create a context for custom field options.
Create Issue
Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask,
Create Jira Version in project
Creates a project version.,
Delete Project
Deletes a project,

About the apps

Learn more about

Aircall

and

Jira

, and how they work together to automate your workflows.

About

Aircall

Aircall is a versatile call center software designed to empower customer-centric teams, streamlining communication for better service.

Similar integrations
No items found.

About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations
No items found.

Why

Aircall

+

Jira

= Perfect Match

Integrating Aircall with Jira allows for immediate updates to issues based on call completions. This automation enables support teams to transition issues and modify properties without manual intervention, leading to faster resolutions. By linking call metrics directly to issue tracking, businesses can reduce bottlenecks in their customer support workflows, ensuring that every call contributes to enhanced service delivery and customer satisfaction.

Popular App Usecases

Automated Issue Assignment
Instantly assign issues based on call completions.
Auto-Create Tasks from Calls
Effortlessly transform call conclusions into actionable items.
Retrieve Contact After Call
Automatically fetch contact details post-call.
Effortless Task Updates
Automatically document call outcomes in task management.
Automate Task Creation Post Call
Turn every completed call into actionable tasks effortlessly.
Instant Contact Creation
Automatically add new callers as contacts effortlessly.
Call Completion Contact Update
Automate contact updates after every call ends.
Retrieve Issue Post Call
Automatically fetch relevant issue details after each call.
Streamline Call Data Management
Automatically attach call recordings to relevant issues.

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

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