Aircall
Freshservice

Streamlined Ticket Updates

Effortlessly update your support tickets. Never miss important call details. Enhance your workflow efficiency.

When this happens...

New Call Ended
Trigger new event when a call ends

-

automatically do this!

Update Ticket
Update a ticket.

Explore Triggers and Actions

New Call Ended
Trigger new event when a call ends
New Note Added
Trigger new event when a new note is added to a call
New SMS
Trigger new event when a new SMS is received.
New Number Created
Trigger new event when a number is created
New Tag Added
Trigger new event when a tag is added to a call
Create Ticket
Create a new ticket.
Create Solution Article
Create a solution article.
Delete Solution Article
Delete a solution article.
Get Solution Article
Get a solution article by ID.
List Solution Articles
List all solution articles.
Get Ticket
Get a ticket by ID.
List Solution Categories
List all solution categories.
Update Solution Article
Update a solution article.
Update Ticket
Update a ticket.

About the apps

Learn more about

Aircall

and

Freshservice

, and how they work together to automate your workflows.

About

Aircall

Aircall is a versatile call center software designed to empower customer-centric teams, streamlining communication for better service.

Similar integrations
No items found.

About

Freshservice

Freshservice is a cloud-based IT Service Management solution, designed to simplify IT operations and enhance service delivery.

Similar integrations
No items found.

Why

Aircall

+

Freshservice

= Perfect Match

Integrating Aircall with Freshservice to automate ticket updates after call endpoints drastically improves your customer support operations. By triggering ticket updates promptly when a call concludes, your support team can eliminate delays and focus on resolving issues swiftly. This integration minimizes manual data entry, enhances accuracy, and ensures that every interaction is logged correctly for future reference. Achieve higher productivity and improved service quality with this powerful automation solution.

Built by folks who built