Transform your support workflow. Streamline issue resolution with audio insights. Connect calls directly to tickets.
When this happens...
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automatically do this!
Learn more about
RingCentral
and
Jira
, and how they work together to automate your workflows.
RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.
Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.
Integrating RingCentral with Jira enables customer support teams to elevate their issue management processes. By automatically attaching new call recordings to related issues, teams can make informed decisions and provide context-rich resolutions. This seamless connection minimizes manual tasks, enhances productivity, and ensures vital information is readily available for analysis and resolution, leading to quicker response times and improved customer satisfaction.
