RingCentral
Jira

Comment Automation for Call Recordings

Streamline your support process. Automatically add comments with new call recordings. Enhance collaboration effortlessly.

When this happens...

New Call Recording
Trigger new events when a call recording is created

-

automatically do this!

Add Comment To Issue
Adds a new comment to an issue,
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Explore Triggers and Actions

Triggers
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Actions
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New Call Recording
Trigger new events when a call recording is created
New Missed Inbound Call (Instant)
Trigger new event each time an incoming call is missed
New Event (Instant)
Trigger new event for each notification from RingCentral of a specified type
New Inbound Call (Instant)
Trigger new event on each incoming call
New Inbound Fax (Instant)
Trigger new event on each incoming fax
New Inbound Message Event (Instant)
Trigger new event for each status change of inbound messages of a specific type
New Inbound SMS (Instant)
Trigger new event on each incoming SMS
New Outbound Call (Instant)
Trigger new event on each outgoing call
New Outbound Message Event (Instant)
Trigger new event for each outbound message event. This only includes the event, not the actual message.
Get Task
Gets the status of a long-running asynchronous task,
Get All Projects
Gets metadata on all projects,
Get Issue
Gets the details for an issue.
Get Transitions
Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status,
Get User
Gets details of user,
Get Users
Gets details of a list of users.
List Issue Comments
Lists all comments for an issue,
Search Issues with JQL
Search for issues using JQL (Jira Query Language).
Transition Issue
Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

About the apps

Learn more about

RingCentral

and

Jira

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

RingCentral

+

Jira

= Perfect Match

This integration ensures that every new call recording triggers an automatic comment on the relevant issue in Jira. By linking RingCentral and Jira, teams can maintain an accurate log of customer interactions, improving visibility and response times. Reduce manual entry and allow your team to focus on resolving issues faster, thus enhancing overall customer satisfaction and operational efficiency.

Popular App Usecases

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Streamline Issue Management
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Rename Items on Incoming Calls
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Instantly Find Support Tickets
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Automate Task Creation Seamlessly
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Instantly turn calls into tasks to boost productivity.

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

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