Seamlessly integrate call recordings into your support workflow. Automate ticket comments for improved collaboration. Elevate your customer support experience effortlessly.
When this happens...
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automatically do this!
Learn more about
RingCentral
and
Zoho Desk
, and how they work together to automate your workflows.
RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.
Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.
Integrating RingCentral with Zoho Desk allows support teams to automatically add comments to tickets based on new call recordings. This high-value automation minimizes manual entry, ensuring that valuable insights from customer interactions are captured and shared with the team instantly. By leveraging AI orchestration, resolution times improve, and the overall efficiency of customer support workflows is enhanced, leading to higher satisfaction rates.
