Automatically track call recordings. Streamline issue management for quick resolutions. Enhance team collaboration effortlessly.
When this happens...
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automatically do this!
Learn more about
RingCentral
and
Jira
, and how they work together to automate your workflows.
RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.
Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.
Incorporating new call recordings into your issue tracking process ensures critical information is promptly shared with relevant team members. When a call recording is created in Ringcentral, it can trigger the addition of a user as a watcher in Jira, thereby streamlining communication and enabling faster resolution of issues. This integration minimizes manual updates and keeps your teams aligned, fostering a more efficient workflow that enhances customer support.
