Categorize Call Recordings Efficiently

Automate your categorization process. Transform call insights into actionable data. Elevate your support operations seamlessly.

When this happens...

New Call Recording

Trigger new events when a call recording is created

automatically do this!

Classify Items into Categories

Classify items into specific categories using the Chat API.

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Explore Triggers and Actions

New Voicemail Message (Instant)

Trigger new event when a new voicemail message is received

Create Thread (Assistants)

Creates a thread with optional messages and metadata, and optionally runs the thread using the specified assistant.

Create Transcription

Transcribes audio into the input language.

Create Vector Store File

Create a vector store file.

Create Vector Store

Create a vector store.

Delete File

Deletes a specified file from OpenAI.

Delete Vector Store File

Deletes a vector store file.

Delete Vector Store

Delete a vector store.

List Files

Returns a list of files that belong to the user's organization.

List Messages (Assistants)

Lists the messages for a given thread.

About the apps

Learn more about

RingCentral

and

OpenAI (ChatGPT)

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

OpenAI (ChatGPT)

OpenAI (ChatGPT) enhances customer support by delivering AI-driven solutions for seamless communication and efficient service operations.

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Why

RingCentral

+

OpenAI (ChatGPT)

= Perfect Match

Enhance your customer support strategy by automating the categorization of call recordings. By triggering actions upon the creation of a new recording, this integration leverages the AI capabilities of ChatGPT to classify items into defined categories swiftly. This reduces manual intervention, increases accuracy, and ultimately accelerates resolution times, allowing your support team to focus on higher-value tasks.