RingCentral
OpenAI (ChatGPT)

Categorize Call Recordings Efficiently

Automate your categorization process. Transform call insights into actionable data. Elevate your support operations seamlessly.

When this happens...

New Call Recording
Trigger new events when a call recording is created

-

automatically do this!

Classify Items into Categories
Classify items into specific categories using the Chat API.
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Explore Triggers and Actions

Triggers
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Actions
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New Call Recording
Trigger new events when a call recording is created
New Missed Inbound Call (Instant)
Trigger new event each time an incoming call is missed
New Event (Instant)
Trigger new event for each notification from RingCentral of a specified type
New Inbound Call (Instant)
Trigger new event on each incoming call
New Inbound Fax (Instant)
Trigger new event on each incoming fax
New Inbound Message Event (Instant)
Trigger new event for each status change of inbound messages of a specific type
New Inbound SMS (Instant)
Trigger new event on each incoming SMS
New Outbound Call (Instant)
Trigger new event on each outgoing call
New Outbound Message Event (Instant)
Trigger new event for each outbound message event. This only includes the event, not the actual message.
List Run Steps (Assistants)
Returns a list of run steps belonging to a run.
List Runs (Assistants)
Returns a list of runs belonging to a thread.
Modify an Assistant
Modifies an existing OpenAI assistant.
List Vector Stores
Returns a list of vector stores.
Retrieve File Content
Retrieves the contents of the specified file.
Retrieve File
Retrieves a specific file from OpenAI.
List Vector Store Files
Returns a list of vector store file.
Retrieve Run Step (Assistants)
Retrieve a specific run step in a thread.
Retrieve Run (Assistants)
Retrieves a specific run within a thread.

About the apps

Learn more about

RingCentral

and

OpenAI (ChatGPT)

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

OpenAI (ChatGPT)

OpenAI (ChatGPT) enhances customer support by delivering AI-driven solutions for seamless communication and efficient service operations.

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No items found.

Why

RingCentral

+

OpenAI (ChatGPT)

= Perfect Match

Enhance your customer support strategy by automating the categorization of call recordings. By triggering actions upon the creation of a new recording, this integration leverages the AI capabilities of ChatGPT to classify items into defined categories swiftly. This reduces manual intervention, increases accuracy, and ultimately accelerates resolution times, allowing your support team to focus on higher-value tasks.

Popular App Usecases

Efficient Issue Assignment
Automatically route issues after call recordings for quicker resolution.
Attach Call Recordings Effortlessly
Automatically add recordings as issue attachments for seamless support.
Capture Comments from Calls
Instantly organize comments based on call recordings.
Capture Calls and Add Contacts
Easily convert call recordings into new contacts for better organization.
Sync Call Recordings with Contacts
Streamline contact updates based on call recordings.
Automate Issue Transitioning
Automatically transition issues based on outbound messages.
Streamlined Contact Updates
Automatically update your contacts from outbound messages.
Instantly Locate Contact Info
Quickly find contacts during outbound calls.
Streamline Support Issue Assignment
Effortlessly link outbound messages to issue assignments.

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

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