Categorize Call Recordings Efficiently

Automate your categorization process. Transform call insights into actionable data. Elevate your support operations seamlessly.

When this happens...

New Call Recording

Trigger new events when a call recording is created

automatically do this!

Classify Items into Categories

Classify items into specific categories using the Chat API.

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Explore Triggers and Actions

New Voicemail Message (Instant)

Trigger new event when a new voicemail message is received

List Run Steps (Assistants)

Returns a list of run steps belonging to a run.

List Runs (Assistants)

Returns a list of runs belonging to a thread.

Modify an Assistant

Modifies an existing OpenAI assistant.

List Vector Stores

Returns a list of vector stores.

Retrieve File Content

Retrieves the contents of the specified file.

Retrieve File

Retrieves a specific file from OpenAI.

List Vector Store Files

Returns a list of vector store file.

Retrieve Run Step (Assistants)

Retrieve a specific run step in a thread.

Retrieve Run (Assistants)

Retrieves a specific run within a thread.

About the apps

Learn more about

RingCentral

and

OpenAI (ChatGPT)

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

OpenAI (ChatGPT)

OpenAI (ChatGPT) enhances customer support by delivering AI-driven solutions for seamless communication and efficient service operations.

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Why

RingCentral

+

OpenAI (ChatGPT)

= Perfect Match

Enhance your customer support strategy by automating the categorization of call recordings. By triggering actions upon the creation of a new recording, this integration leverages the AI capabilities of ChatGPT to classify items into defined categories swiftly. This reduces manual intervention, increases accuracy, and ultimately accelerates resolution times, allowing your support team to focus on higher-value tasks.