RingCentral
OpenAI (ChatGPT)

Categorize Call Recordings Efficiently

Automate your categorization process. Transform call insights into actionable data. Elevate your support operations seamlessly.

When this happens...

New Call Recording
Trigger new events when a call recording is created

-

automatically do this!

Classify Items into Categories
Classify items into specific categories using the Chat API.
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Explore Triggers and Actions

Triggers
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Actions
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New Call Recording
Trigger new events when a call recording is created
New Missed Inbound Call (Instant)
Trigger new event each time an incoming call is missed
New Event (Instant)
Trigger new event for each notification from RingCentral of a specified type
New Inbound Call (Instant)
Trigger new event on each incoming call
New Inbound Fax (Instant)
Trigger new event on each incoming fax
New Inbound Message Event (Instant)
Trigger new event for each status change of inbound messages of a specific type
New Inbound SMS (Instant)
Trigger new event on each incoming SMS
New Outbound Call (Instant)
Trigger new event on each outgoing call
New Outbound Message Event (Instant)
Trigger new event for each outbound message event. This only includes the event, not the actual message.
Retrieve Vector Store File
Retrieve a vector store file.
Retrieve Vector Store
Retrieve a vector store.
Create Completion (Send Prompt)
OpenAI recommends using the **Chat** action for the latest `gpt-3.5-turbo` API, since it's faster and 10x cheaper. This action creates a completion for the provided prompt and parameters using the older `/completions` API.
Submit Tool Outputs to Run (Assistants)
Submits tool outputs to a run that requires action.
Summarize Text
Summarizes text using the Chat API.
Translate Text (Whisper)
Translate text from one language to another using the Chat API.
Upload File
Upload a file that can be used across various endpoints/features. The size of individual files can be a maximum of 512mb.

About the apps

Learn more about

RingCentral

and

OpenAI (ChatGPT)

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

OpenAI (ChatGPT)

OpenAI (ChatGPT) enhances customer support by delivering AI-driven solutions for seamless communication and efficient service operations.

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Why

RingCentral

+

OpenAI (ChatGPT)

= Perfect Match

Enhance your customer support strategy by automating the categorization of call recordings. By triggering actions upon the creation of a new recording, this integration leverages the AI capabilities of ChatGPT to classify items into defined categories swiftly. This reduces manual intervention, increases accuracy, and ultimately accelerates resolution times, allowing your support team to focus on higher-value tasks.

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Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

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