Streamline Contact Creation

Transform call recordings into actionable contacts. Enhance your support efficiency through automation. Experience seamless integration for better communication.

When this happens...

New Call Recording

Trigger new events when a call recording is created

automatically do this!

Create Contact

Creates a contact in your help desk portal.

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Explore Triggers and Actions

New Call Recording

Trigger new events when a call recording is created

New Missed Inbound Call (Instant)

Trigger new event each time an incoming call is missed

New Event (Instant)

Trigger new event for each notification from RingCentral of a specified type

New Inbound Call (Instant)

Trigger new event on each incoming call

New Inbound Fax (Instant)

Trigger new event on each incoming fax

New Inbound Message Event (Instant)

Trigger new event for each status change of inbound messages of a specific type

New Inbound SMS (Instant)

Trigger new event on each incoming SMS

New Outbound Call (Instant)

Trigger new event on each outgoing call

New Outbound Message Event (Instant)

Trigger new event for each outbound message event. This only includes the event, not the actual message.

Update Contact

Updates details of an existing contact.

Update Ticket

Updates an existing ticket.

About the apps

Learn more about

RingCentral

and

Zoho Desk

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

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Why

RingCentral

+

Zoho Desk

= Perfect Match

The integration between RingCentral and Zoho Desk enables businesses to automate the creation of contacts each time a call recording is generated. This not only reduces manual input but also ensures that your customer support representatives have immediate access to relevant information. By streamlining this workflow, teams can focus on delivering exceptional service instead of tedious administrative tasks, leading to quicker resolutions and improved customer interactions.