Streamlined Issue Creation

Transform call recordings into actionable tasks. Improve response times and accountability. Automate issue tracking effortlessly.

When this happens...

New Call Recording

Trigger new events when a call recording is created

automatically do this!

Create Issue

Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask,

Get Started See Ayudo in action

Explore Triggers and Actions

New Voicemail Message (Instant)

Trigger new event when a new voicemail message is received

Add Attachment To Issue

Adds an attachment to an issue,

Add Comment To Issue

Adds a new comment to an issue,

Add Multiple Attachments To Issue

Adds multiple attachments to an issue.

Add Watcher To Issue

Adds a user as a watcher of an issue by passing the account ID of the user, For example, `5b10ac8d82e05b22cc7d4ef5`, If no user is specified the calling user is added.

Assign Issue

Assigns an issue to a user.

Create Custom Field Options (Context)

Create a context for custom field options.

Create Issue

Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask,

Create Jira Version in project

Creates a project version.,

Delete Project

Deletes a project,

About the apps

Learn more about

RingCentral

and

Jira

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

Similar integrations

No items found.

About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations

No items found.

Why

RingCentral

+

Jira

= Perfect Match

Integrating call recordings with issue tracking systems enhances operational efficiency by reducing manual data entry and ensuring that crucial customer interactions are documented. When a new call recording is generated, an issue is automatically created in Jira, allowing support teams to rapidly address concerns raised during calls. This synergy not only improves response times but also keeps meticulous records of customer interactions, leading to enhanced service quality and satisfaction.