RingCentral
Zoho Desk

Locate Contacts from Call Recordings

Transform call recordings into actionable insights. Automatically search for contacts in your help desk. Elevate customer support efficiency effortlessly.

When this happens...

New Call Recording
Trigger new events when a call recording is created

-

automatically do this!

Find Contact
Searches for contacts in your help desk portal.

Explore Triggers and Actions

New Call Recording
Trigger new events when a call recording is created
New Missed Inbound Call (Instant)
Trigger new event each time an incoming call is missed
New Event (Instant)
Trigger new event for each notification from RingCentral of a specified type
New Inbound Call (Instant)
Trigger new event on each incoming call
New Inbound Fax (Instant)
Trigger new event on each incoming fax
New Inbound Message Event (Instant)
Trigger new event for each status change of inbound messages of a specific type
New Inbound SMS (Instant)
Trigger new event on each incoming SMS
New Outbound Call (Instant)
Trigger new event on each outgoing call
New Outbound Message Event (Instant)
Trigger new event for each outbound message event. This only includes the event, not the actual message.
Update Contact
Updates details of an existing contact.
Update Ticket
Updates an existing ticket.

About the apps

Learn more about

RingCentral

and

Zoho Desk

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

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Why

RingCentral

+

Zoho Desk

= Perfect Match

The integration between Ringcentral and Zoho Desk streamlines your customer support workflow by automatically identifying contacts associated with new call recordings. This high-value automation minimizes manual data entry, allowing your support team to focus on resolving issues faster and more effectively. By linking call records directly to contact information, you enhance the customer experience and improve response times, making your workflow more efficient and seamless.

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