RingCentral
Jira

Capture Call Insights for Issues

Transform call recordings into actionable insights. Bridge communication with issue tracking seamlessly. Elevate your support efficiency instantly.

When this happens...

New Call Recording
Trigger new events when a call recording is created

-

automatically do this!

Get Issue
Gets the details for an issue.

Explore Triggers and Actions

New Voicemail Message (Instant)
Trigger new event when a new voicemail message is received
Update Comment
Updates a comment,
Update Issue
Updates an issue. A transition may be applied and issue properties updated as part of the edit,

About the apps

Learn more about

RingCentral

and

Jira

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

Similar integrations
No items found.

About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations
No items found.

Why

RingCentral

+

Jira

= Perfect Match

Integrating call recordings with issue management systems enhances customer support workflows by ensuring that critical information from calls is systematically captured and addressed. This automation reduces manual data entry and improves response times, allowing support teams to focus on resolving issues rather than gathering information. By linking call insights directly to issue tracking, organizations can provide faster resolutions and improve overall customer satisfaction.

Built by folks who built