Seamlessly transform call recordings into actionable insights. Enhance issue tracking by linking dialogue to comments. Minimize manual entry for improved efficiency.
When this happens...
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automatically do this!
Learn more about
RingCentral
and
Jira
, and how they work together to automate your workflows.
RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.
Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.
Integrating call recordings with issue tracking systems allows teams to automatically generate and organize comments related to customer interactions. By linking RingCentral's call data to Jira's issue management, organizations can ensure that vital information from support calls is readily available. This integration reduces the need for manual input, speeding up issue resolution and improving overall customer satisfaction by providing agents with complete context.
