RingCentral
Zoho Desk

Streamlined Ticket Updates

Enhance support efficiency with instant ticket updates. Integrate call recordings for prompt service. Transform how your team resolves customer issues.

When this happens...

New Call Recording
Trigger new events when a call recording is created

-

automatically do this!

Update Ticket
Updates an existing ticket.

Explore Triggers and Actions

New Call Recording
Trigger new events when a call recording is created
New Missed Inbound Call (Instant)
Trigger new event each time an incoming call is missed
New Event (Instant)
Trigger new event for each notification from RingCentral of a specified type
New Inbound Call (Instant)
Trigger new event on each incoming call
New Inbound Fax (Instant)
Trigger new event on each incoming fax
New Inbound Message Event (Instant)
Trigger new event for each status change of inbound messages of a specific type
New Inbound SMS (Instant)
Trigger new event on each incoming SMS
New Outbound Call (Instant)
Trigger new event on each outgoing call
New Outbound Message Event (Instant)
Trigger new event for each outbound message event. This only includes the event, not the actual message.
Update Contact
Updates details of an existing contact.
Update Ticket
Updates an existing ticket.

About the apps

Learn more about

RingCentral

and

Zoho Desk

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

Similar integrations
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Why

RingCentral

+

Zoho Desk

= Perfect Match

Integrating RingCentral and Zoho Desk allows your team to automatically update support tickets whenever a new call recording is generated. This powerful automation minimizes manual intervention, enabling faster response times and improving overall customer satisfaction. By leveraging AI-driven workflows, your support agents can focus on resolving issues rather than administrative tasks, ultimately enhancing productivity and service quality.

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