Never miss an important ticket. Streamline your support process effortlessly. Enhance customer satisfaction quickly.
When this happens...
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automatically do this!
Learn more about
Google Calendar
and
Freshservice
, and how they work together to automate your workflows.
Google Calendar is a smart scheduling tool that helps you plan meetings and events efficiently, providing reminders to keep you organized and informed.
Freshservice is a cloud-based IT Service Management solution, designed to simplify IT operations and enhance service delivery.
Integrating Google Calendar with Freshservice allows teams to respond swiftly to changes in scheduled events. When an event is cancelled or deleted, a ticket can be retrieved immediately by its ID, ensuring that support staff are always informed and updated. This reduces the manual workload and accelerates the resolution process for customer issues, keeping operations smooth and efficient.





