Microsoft Teams
Jira

Effortless Issue Creation

Streamline your support operations. Transform channel messages into actionable tasks. Enhance team efficiency effortlessly.

When this happens...

New Channel Message
Trigger new event when a new message is posted in a channel

-

automatically do this!

Create Issue
Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask,

Explore Triggers and Actions

New Channel Message
Trigger new event when a new message is posted in a channel
New Channel
Trigger new event when a new channel is created within a team
New Chat Message
Trigger new event when a new message is received in a chat
New Team Member
Trigger new event when a new member is added to a team
New Chat
Trigger new event when a new chat is created
New Team
Trigger new event when a new team is joined by the authenticated user
Get Task
Gets the status of a long-running asynchronous task,
Get All Projects
Gets metadata on all projects,
Get Issue
Gets the details for an issue.
Get Transitions
Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status,
Get User
Gets details of user,
Get Users
Gets details of a list of users.
List Issue Comments
Lists all comments for an issue,
Search Issues with JQL
Search for issues using JQL (Jira Query Language).
Transition Issue
Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

About the apps

Learn more about

Microsoft Teams

and

Jira

, and how they work together to automate your workflows.

About

Microsoft Teams

Microsoft Teams centralizes chat, meetings, and tasks, essential for support teams to streamline customer communication and enhance service delivery.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

Microsoft Teams

+

Jira

= Perfect Match

Integrating Microsoft Teams with Jira allows for seamless communication between support teams and issue management. Each time a new message is posted in a channel, an issue or subtask is automatically created in Jira, ensuring no important requests slip through the cracks. This integration empowers teams to focus on resolving issues faster and improves overall productivity by reducing manual entry and increasing task visibility. Experience a smoother workflow with automated task generation from your team communications.

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