Microsoft Teams
Jira

Streamlined Issue Lookup

Effortlessly find relevant issues. Connect conversations to actionable insights. Boost response time for support teams.

When this happens...

New Channel Message
Trigger new event when a new message is posted in a channel

-

automatically do this!

Search Issues with JQL
Search for issues using JQL (Jira Query Language).
Get StartedSee Ayudo in action

Explore Triggers and Actions

Triggers
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0
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Actions
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New Channel Message
Trigger new event when a new message is posted in a channel
New Channel
Trigger new event when a new channel is created within a team
New Chat Message
Trigger new event when a new message is received in a chat
New Team Member
Trigger new event when a new member is added to a team
New Chat
Trigger new event when a new chat is created
New Team
Trigger new event when a new team is joined by the authenticated user
Get Task
Gets the status of a long-running asynchronous task,
Get All Projects
Gets metadata on all projects,
Get Issue
Gets the details for an issue.
Get Transitions
Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status,
Get User
Gets details of user,
Get Users
Gets details of a list of users.
List Issue Comments
Lists all comments for an issue,
Search Issues with JQL
Search for issues using JQL (Jira Query Language).
Transition Issue
Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

About the apps

Learn more about

Microsoft Teams

and

Jira

, and how they work together to automate your workflows.

About

Microsoft Teams

Microsoft Teams centralizes chat, meetings, and tasks, essential for support teams to streamline customer communication and enhance service delivery.

Similar integrations
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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations
No items found.

Why

Microsoft Teams

+

Jira

= Perfect Match

By linking Microsoft Teams and Jira, teams can streamline their workflow significantly. When a new message is posted in a Teams channel, a search for related issues using JQL is automatically triggered. This integration eliminates the need for manual searches, leading to faster resolutions and improved collaboration between support agents and development teams. Enhance your customer support efficiency by connecting your communication and issue tracking systems seamlessly.

Popular App Usecases

Streamline Issue Attachments
Automatically add attachments from Teams to Jira issues.
Effortless Contact Removal
Automatically delete contacts when new messages arrive.
Locate Contacts from Teams Messages
Streamline communication by instantly locating support contacts.
Instant Customer Search from Teams
Effortlessly search for customers with every new message.
Streamline Issue Attachments
Automatically attach messages to Jira issues from Teams.
Integrate Chat to CRM
Automatically sync chat contacts to your CRM.
Instant Contact Updates
Automatically refresh contact info upon new messages.
Efficient Contact Management
Automatically manage contacts from chat messages.
Streamline Contact Updates
Automate contact management for seamless communication.

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

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