Microsoft Teams
Zoho Desk

Streamline Contact Updates

Effortlessly keep contact information current. Enhance communication efficiency with real-time updates. Improve team collaboration through synchronized data.

When this happens...

New Channel Message
Trigger new event when a new message is posted in a channel

-

automatically do this!

Update Contact
Updates details of an existing contact.

Explore Triggers and Actions

New Channel Message
Trigger new event when a new message is posted in a channel
New Channel
Trigger new event when a new channel is created within a team
New Chat Message
Trigger new event when a new message is received in a chat
New Team Member
Trigger new event when a new member is added to a team
New Chat
Trigger new event when a new chat is created
New Team
Trigger new event when a new team is joined by the authenticated user
Add Ticket Attachment
Attaches a file to a ticket.
Create Contact
Creates a contact in your help desk portal.
Create Account
Creates an account in your help desk portal.
Add Ticket Comment
Adds a comment to a ticket.
Create Ticket
Creates a ticket in your helpdesk.
Find Contact
Searches for contacts in your help desk portal.
Find or Create Contact
Finds or create a contact.
Search Ticket
Searches for tickets in your help desk.
Send E-Mail Reply
Sends an email reply.

About the apps

Learn more about

Microsoft Teams

and

Zoho Desk

, and how they work together to automate your workflows.

About

Microsoft Teams

Microsoft Teams centralizes chat, meetings, and tasks, essential for support teams to streamline customer communication and enhance service delivery.

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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

Similar integrations
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Why

Microsoft Teams

+

Zoho Desk

= Perfect Match

Integrating Microsoft Teams with Zoho Desk enables a seamless flow of information, reducing manual data entry and ensuring that contact details are always up-to-date. As new messages are posted in Teams channels, this integration automatically triggers updates in Zoho Desk. This not only enhances operational efficiency but also boosts the responsiveness of your customer support teams, allowing them to focus on resolving issues rather than managing data.

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