Microsoft Teams
Jira

Real-Time Issue Updates

Streamline your support process with instant updates. Improve communication across teams seamlessly. Enhance customer satisfaction through swift issue resolution.

When this happens...

New Channel Message
Trigger new event when a new message is posted in a channel

-

automatically do this!

Update Issue
Updates an issue. A transition may be applied and issue properties updated as part of the edit,

Explore Triggers and Actions

New Channel Message
Trigger new event when a new message is posted in a channel
New Channel
Trigger new event when a new channel is created within a team
New Chat Message
Trigger new event when a new message is received in a chat
New Team Member
Trigger new event when a new member is added to a team
New Chat
Trigger new event when a new chat is created
New Team
Trigger new event when a new team is joined by the authenticated user
Update Comment
Updates a comment,
Update Issue
Updates an issue. A transition may be applied and issue properties updated as part of the edit,

About the apps

Learn more about

Microsoft Teams

and

Jira

, and how they work together to automate your workflows.

About

Microsoft Teams

Microsoft Teams centralizes chat, meetings, and tasks, essential for support teams to streamline customer communication and enhance service delivery.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

Microsoft Teams

+

Jira

= Perfect Match

Integrating Microsoft Teams with Jira allows teams to automatically update issues based on channel messages. This workflow significantly reduces manual tracking, ensuring that all conversations are instantly reflected in issue statuses. By automating the update process, teams can focus on resolution rather than administrative tasks, resulting in higher productivity and faster response times for customer support.

Built by folks who built