Microsoft Teams
Jira

Swift Issue Assignment from Chat

Transform chat interactions into actionable tasks. Streamline support by assigning issues directly. Enhance team collaboration effortlessly.

When this happens...

New Chat Message
Trigger new event when a new message is received in a chat

-

automatically do this!

Assign Issue
Assigns an issue to a user.

Explore Triggers and Actions

New Channel Message
Trigger new event when a new message is posted in a channel
New Channel
Trigger new event when a new channel is created within a team
New Chat Message
Trigger new event when a new message is received in a chat
New Team Member
Trigger new event when a new member is added to a team
New Chat
Trigger new event when a new chat is created
New Team
Trigger new event when a new team is joined by the authenticated user
Add Attachment To Issue
Adds an attachment to an issue,
Add Comment To Issue
Adds a new comment to an issue,
Add Multiple Attachments To Issue
Adds multiple attachments to an issue.
Add Watcher To Issue
Adds a user as a watcher of an issue by passing the account ID of the user, For example, `5b10ac8d82e05b22cc7d4ef5`, If no user is specified the calling user is added.
Assign Issue
Assigns an issue to a user.
Create Custom Field Options (Context)
Create a context for custom field options.
Create Issue
Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask,
Create Jira Version in project
Creates a project version.,
Delete Project
Deletes a project,

About the apps

Learn more about

Microsoft Teams

and

Jira

, and how they work together to automate your workflows.

About

Microsoft Teams

Microsoft Teams centralizes chat, meetings, and tasks, essential for support teams to streamline customer communication and enhance service delivery.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

Microsoft Teams

+

Jira

= Perfect Match

In the fast-paced world of customer support, prompt resolution is crucial. By integrating Microsoft Teams with Jira, you can automate the assignment of issues triggered by new chat messages. This integration allows support teams to respond swiftly, ensuring that no customer query goes unaddressed. By minimizing manual workload, your team can focus more on resolving issues effectively, leading to improved customer satisfaction and operational efficiency. Enhance your workflows to achieve seamless communication and task management.

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