Microsoft Teams
Jira

Chat Message Converts to Issue

Transform chats into actionable tasks. Streamline your support workflows effortlessly. Enhance your team's response time.

When this happens...

New Chat Message
Trigger new event when a new message is received in a chat

-

automatically do this!

Create Issue
Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask,
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Explore Triggers and Actions

Triggers
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0
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Actions
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New Channel Message
Trigger new event when a new message is posted in a channel
New Channel
Trigger new event when a new channel is created within a team
New Chat Message
Trigger new event when a new message is received in a chat
New Team Member
Trigger new event when a new member is added to a team
New Chat
Trigger new event when a new chat is created
New Team
Trigger new event when a new team is joined by the authenticated user
Get Task
Gets the status of a long-running asynchronous task,
Get All Projects
Gets metadata on all projects,
Get Issue
Gets the details for an issue.
Get Transitions
Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status,
Get User
Gets details of user,
Get Users
Gets details of a list of users.
List Issue Comments
Lists all comments for an issue,
Search Issues with JQL
Search for issues using JQL (Jira Query Language).
Transition Issue
Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

About the apps

Learn more about

Microsoft Teams

and

Jira

, and how they work together to automate your workflows.

About

Microsoft Teams

Microsoft Teams centralizes chat, meetings, and tasks, essential for support teams to streamline customer communication and enhance service delivery.

Similar integrations
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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations
No items found.

Why

Microsoft Teams

+

Jira

= Perfect Match

With the integration of Microsoft Teams and Jira, every new chat message can be transformed into a critical issue, ensuring that no valuable conversation is overlooked. This connection eliminates manual data entry, allowing teams to focus on resolving problems faster. By automating the creation of issues or subtasks directly from chat interactions, organizations can enhance collaboration and speed up response times, ultimately leading to improved customer satisfaction and operational efficiency.

Popular App Usecases

Instant Contact Lookup
Easily access your contacts during team chats.
Generate Leads from Conversations
Automatically create leads from Microsoft Teams messages.
Instant Contact Creation from Teams
Automatically create contacts from channel messages.
Transform Chats into Contacts
Automatically convert Microsoft Teams chats to new contacts in your helpdesk.
Automate Ticket Updates Instantly
Automatically update tickets based on channel messages.
Streamline Contact Updates
Automatically update contact details for seamless team communication.
Instant Contact Creation
Automatically create contacts from chat messages.
Instant Contact Creation
Automatically convert chat messages into new contacts.
Automate Workflow Contact Removal
Effortlessly manage your contact workflows in real-time.

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

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