Microsoft Teams

Zoho Desk

Transform Messages into Tickets

Seamlessly convert chat interactions into support tickets. Enhance customer service efficiency. Reduce response times with automated ticket creation.

When this happens...

New Chat Message

Trigger new event when a new message is received in a chat

automatically do this!

Create Ticket

Creates a ticket in your helpdesk.

Get Started See Ayudo in action

Explore Triggers and Actions

New Channel Message

Trigger new event when a new message is posted in a channel

New Channel

Trigger new event when a new channel is created within a team

New Chat Message

Trigger new event when a new message is received in a chat

New Team Member

Trigger new event when a new member is added to a team

New Chat

Trigger new event when a new chat is created

New Team

Trigger new event when a new team is joined by the authenticated user

Add Ticket Attachment

Attaches a file to a ticket.

Create Contact

Creates a contact in your help desk portal.

Create Account

Creates an account in your help desk portal.

Add Ticket Comment

Adds a comment to a ticket.

Create Ticket

Creates a ticket in your helpdesk.

Find Contact

Searches for contacts in your help desk portal.

Find or Create Contact

Finds or create a contact.

Search Ticket

Searches for tickets in your help desk.

Send E-Mail Reply

Sends an email reply.

About the apps

Learn more about

Microsoft Teams

and

Zoho Desk

, and how they work together to automate your workflows.

About

Microsoft Teams

Microsoft Teams centralizes chat, meetings, and tasks, essential for support teams to streamline customer communication and enhance service delivery.

Similar integrations

No items found.

About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

Similar integrations

No items found.

Why

Microsoft Teams

+

Zoho Desk

= Perfect Match

Transforming chat messages into support tickets ensures that no customer inquiry goes unnoticed. By integrating Microsoft Teams with Zoho Desk, teams can centralize customer interactions and enable support agents to respond swiftly. This automated process decreases manual entry errors and boosts overall productivity, allowing support staff to focus on resolution rather than administration.