Microsoft Teams
Jira

Resolve Issues via Chat Prompt

Effortlessly link chat queries to issue searches. Accelerate support responses with streamlined workflows. Empower teams with intelligent automation.

When this happens...

New Chat Message
Trigger new event when a new message is received in a chat

-

automatically do this!

Search Issues with JQL
Search for issues using JQL (Jira Query Language).
Get StartedSee Ayudo in action

Explore Triggers and Actions

Triggers
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0
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Actions
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New Channel Message
Trigger new event when a new message is posted in a channel
New Channel
Trigger new event when a new channel is created within a team
New Chat Message
Trigger new event when a new message is received in a chat
New Team Member
Trigger new event when a new member is added to a team
New Chat
Trigger new event when a new chat is created
New Team
Trigger new event when a new team is joined by the authenticated user
Get Task
Gets the status of a long-running asynchronous task,
Get All Projects
Gets metadata on all projects,
Get Issue
Gets the details for an issue.
Get Transitions
Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status,
Get User
Gets details of user,
Get Users
Gets details of a list of users.
List Issue Comments
Lists all comments for an issue,
Search Issues with JQL
Search for issues using JQL (Jira Query Language).
Transition Issue
Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

About the apps

Learn more about

Microsoft Teams

and

Jira

, and how they work together to automate your workflows.

About

Microsoft Teams

Microsoft Teams centralizes chat, meetings, and tasks, essential for support teams to streamline customer communication and enhance service delivery.

Similar integrations
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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations
No items found.

Why

Microsoft Teams

+

Jira

= Perfect Match

Integrating Microsoft Teams with Jira enables teams to harness the power of conversational interactions for issue resolution. When a new chat message arrives, the system utilizes JQL to automatically search for relevant issues, reducing the manual effort required to track problems. This integration not only speeds up response times but also enhances collaboration, ensuring that support agents can resolve customer inquiries swiftly and effectively.

Popular App Usecases

Instantly Update Contacts from Chat
Keep your contacts up-to-date seamlessly and promptly.
Instant Contact Creation from Messages
Effortlessly manage contacts from team discussions.
Instant Contact Creation
Automatically create contacts from new chat messages.
Automatically Add Team Contacts
Create contacts instantly from new messages.
Streamline Contact Updates
Automatically update contacts when a new message is posted.
Instant Ticket Retrieval
Automatically fetch the ticket associated with new chat messages.
Transform Messages into Tickets
Effortlessly create support tickets from chat messages.
Eliminate Contacts via Messaging
Effortlessly delete contacts from your database via chat.
Locate Contacts from Chat
Quickly search for contacts by chat message.

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

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