Microsoft Teams
Jira

Resolve Issues via Chat Prompt

Effortlessly link chat queries to issue searches. Accelerate support responses with streamlined workflows. Empower teams with intelligent automation.

When this happens...

New Chat Message
Trigger new event when a new message is received in a chat

-

automatically do this!

Search Issues with JQL
Search for issues using JQL (Jira Query Language).
Get StartedSee Ayudo in action

Explore Triggers and Actions

Triggers
(
0
)
Actions
(
0
)
New Channel Message
Trigger new event when a new message is posted in a channel
New Channel
Trigger new event when a new channel is created within a team
New Chat Message
Trigger new event when a new message is received in a chat
New Team Member
Trigger new event when a new member is added to a team
New Chat
Trigger new event when a new chat is created
New Team
Trigger new event when a new team is joined by the authenticated user
Add Attachment To Issue
Adds an attachment to an issue,
Add Comment To Issue
Adds a new comment to an issue,
Add Multiple Attachments To Issue
Adds multiple attachments to an issue.
Add Watcher To Issue
Adds a user as a watcher of an issue by passing the account ID of the user, For example, `5b10ac8d82e05b22cc7d4ef5`, If no user is specified the calling user is added.
Assign Issue
Assigns an issue to a user.
Create Custom Field Options (Context)
Create a context for custom field options.
Create Issue
Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask,
Create Jira Version in project
Creates a project version.,
Delete Project
Deletes a project,

About the apps

Learn more about

Microsoft Teams

and

Jira

, and how they work together to automate your workflows.

About

Microsoft Teams

Microsoft Teams centralizes chat, meetings, and tasks, essential for support teams to streamline customer communication and enhance service delivery.

Similar integrations
No items found.

About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations
No items found.

Why

Microsoft Teams

+

Jira

= Perfect Match

Integrating Microsoft Teams with Jira enables teams to harness the power of conversational interactions for issue resolution. When a new chat message arrives, the system utilizes JQL to automatically search for relevant issues, reducing the manual effort required to track problems. This integration not only speeds up response times but also enhances collaboration, ensuring that support agents can resolve customer inquiries swiftly and effectively.

Popular App Usecases

Instant Contact Lookup
Easily access your contacts during team chats.
Generate Leads from Conversations
Automatically create leads from Microsoft Teams messages.
Instant Contact Creation from Teams
Automatically create contacts from channel messages.
Transform Chats into Contacts
Automatically convert Microsoft Teams chats to new contacts in your helpdesk.
Automate Ticket Updates Instantly
Automatically update tickets based on channel messages.
Streamline Contact Updates
Automatically update contact details for seamless team communication.
Instant Contact Creation
Automatically create contacts from chat messages.
Instant Contact Creation
Automatically convert chat messages into new contacts.
Automate Workflow Contact Removal
Effortlessly manage your contact workflows in real-time.

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

Schedule a Demo
Resources
IntegrationsBlogWorkflow Gallery
Guides
AI Customer ServiceAI ChatbotAI HelpdeskAI Knowledge BaseAI Customer Service AgentHelpdesk SoftwareTicketing System Software
Alternatives
DecagonFreshdeskZendesk
About
About UsTeamContact UsPricing
Legal
Privacy PolicyTerms of ServiceCookie Policy

© Copyright 2026. All Rights Reserved.