Streamline your support workflow. Transform chats into actionable Jira issues. Boost efficiency with every interaction.
When this happens...
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automatically do this!
Learn more about
Microsoft Teams
and
Jira
, and how they work together to automate your workflows.
Microsoft Teams centralizes chat, meetings, and tasks, essential for support teams to streamline customer communication and enhance service delivery.
Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.
By integrating Microsoft Teams with Jira, teams can automate the transition of issues based on new chat messages. This connection allows customer support agents to directly convert discussions into actionable tasks, minimizing manual steps and enhancing team productivity. The integration ensures that every chat interaction is leveraged effectively, resulting in faster resolutions and improved customer satisfaction, making it easier to keep track of issues in a centralized system.
