Microsoft Teams
Jira

Real-time Issue Updates

Streamline your support workflows seamlessly. Connect chat interactions to issue management. Enhance team collaboration and response times.

When this happens...

New Chat Message
Trigger new event when a new message is received in a chat

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automatically do this!

Update Issue
Updates an issue. A transition may be applied and issue properties updated as part of the edit,
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Explore Triggers and Actions

Triggers
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Actions
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New Channel Message
Trigger new event when a new message is posted in a channel
New Channel
Trigger new event when a new channel is created within a team
New Chat Message
Trigger new event when a new message is received in a chat
New Team Member
Trigger new event when a new member is added to a team
New Chat
Trigger new event when a new chat is created
New Team
Trigger new event when a new team is joined by the authenticated user
Add Attachment To Issue
Adds an attachment to an issue,
Add Comment To Issue
Adds a new comment to an issue,
Add Multiple Attachments To Issue
Adds multiple attachments to an issue.
Add Watcher To Issue
Adds a user as a watcher of an issue by passing the account ID of the user, For example, `5b10ac8d82e05b22cc7d4ef5`, If no user is specified the calling user is added.
Assign Issue
Assigns an issue to a user.
Create Custom Field Options (Context)
Create a context for custom field options.
Create Issue
Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask,
Create Jira Version in project
Creates a project version.,
Delete Project
Deletes a project,

About the apps

Learn more about

Microsoft Teams

and

Jira

, and how they work together to automate your workflows.

About

Microsoft Teams

Microsoft Teams centralizes chat, meetings, and tasks, essential for support teams to streamline customer communication and enhance service delivery.

Similar integrations
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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations
No items found.

Why

Microsoft Teams

+

Jira

= Perfect Match

Leveraging the integration between Microsoft Teams and Jira allows teams to respond to support inquiries more efficiently. By triggering updates in Jira upon receiving a new message in Teams, organizations minimize manual efforts and enhance issue tracking accuracy. This automation not only saves time but also ensures that no critical information gets lost in communication, leading to faster resolutions and improved customer satisfaction.

Popular App Usecases

Streamline Issue Attachments
Automatically add attachments from Teams to Jira issues.
Effortless Contact Removal
Automatically delete contacts when new messages arrive.
Locate Contacts from Teams Messages
Streamline communication by instantly locating support contacts.
Instant Customer Search from Teams
Effortlessly search for customers with every new message.
Streamline Issue Attachments
Automatically attach messages to Jira issues from Teams.
Integrate Chat to CRM
Automatically sync chat contacts to your CRM.
Instant Contact Updates
Automatically refresh contact info upon new messages.
Efficient Contact Management
Automatically manage contacts from chat messages.
Streamline Contact Updates
Automate contact management for seamless communication.

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

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