Notion
Freshservice

Retrieve Ticket from Comment

Streamline your support process. Automatically link comments to tickets. Enhance response efficiency.

When this happens...

New Comment Created
Trigger new event when a new comment is created in a page or block.

-

automatically do this!

Get Ticket
Get a ticket by ID.

Explore Triggers and Actions

New Comment Created
Trigger new event when a new comment is created in a page or block.
New Database Created
Trigger new event when a database is created.
New Page in Database
Trigger new event when a page is created in the selected database.
Page or Subpage Updated
Trigger new event when the selected page or one of its sub-pages is updated.
New or Updated Page in Database (By Timestamp)
Trigger new event when a page is created or updated in the selected database.
Page Updated
Trigger new event when a selected page is updated.
New or Updated Page in Database (By Property)
Trigger new event when a page is created or updated in the selected database.
Create Ticket
Create a new ticket.
Create Solution Article
Create a solution article.
Delete Solution Article
Delete a solution article.
Get Solution Article
Get a solution article by ID.
List Solution Articles
List all solution articles.
Get Ticket
Get a ticket by ID.
List Solution Categories
List all solution categories.
Update Solution Article
Update a solution article.
Update Ticket
Update a ticket.

About the apps

Learn more about

Notion

and

Freshservice

, and how they work together to automate your workflows.

About

Notion

Notion is an all-in-one workspace crucial for organizing customer support tasks, enhancing communication, and streamlining service delivery.

Similar integrations
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About

Freshservice

Freshservice is a cloud-based IT Service Management solution, designed to simplify IT operations and enhance service delivery.

Similar integrations
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Why

Notion

+

Freshservice

= Perfect Match

Integrating Notion with Freshservice allows support teams to leverage comments as actionable items. When a new comment is created in Notion, this automation instantly retrieves the corresponding ticket in Freshservice, enabling agents to access relevant information without manual searching. This seamless connection reduces response time and improves overall customer satisfaction by ensuring that every comment is effectively addressed and tied to the correct ticket.

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