Zendesk Sell

Jira

Automate Issue Creation from Contacts

Streamline support workflows with AI-driven automation. Reduce manual effort and enhance efficiency. Quickly resolve customer issues with integrated systems.

When this happens...

New Contact Created

Trigger new event when a new contact is created in Zendesk Sell.

automatically do this!

Create Issue

Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask,

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Explore Triggers and Actions

New Deal Created

Trigger new event when a new deal is created in Zendesk Sell.

New Contact Created

Trigger new event when a new contact is created in Zendesk Sell.

New Lead Created

Trigger new event when a new lead is created in Zendesk Sell.

Get Task

Gets the status of a long-running asynchronous task,

Get All Projects

Gets metadata on all projects,

Get Issue

Gets the details for an issue.

Get Transitions

Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status,

Get User

Gets details of user,

Get Users

Gets details of a list of users.

List Issue Comments

Lists all comments for an issue,

Search Issues with JQL

Search for issues using JQL (Jira Query Language).

Transition Issue

Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

About the apps

Learn more about

Zendesk Sell

and

Jira

, and how they work together to automate your workflows.

About

Zendesk Sell

Zendesk Sell is a modern CRM that enhances productivity, pipeline visibility, and revenue growth, crucial for effective customer support operations.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

Zendesk Sell

+

Jira

= Perfect Match

Integrating Zendesk Sell with Jira allows teams to automatically create issues based on newly added contacts. This ensures that no potential customer inquiries are missed and that issues can be tracked and resolved promptly. By automating this process, teams can focus on providing better service while reducing the manual workloads associated with issue tracking and customer support. Ultimately, this integration enhances collaboration and improves overall customer satisfaction.