Google Contacts
Zoho Desk

Seamless Contact Ticket Search

Easily connect contacts to tickets. Streamline support operations. Enhance response times effortlessly.

When this happens...

New Contact Created
Trigger new event when a new contact is created.

-

automatically do this!

Search Ticket
Searches for tickets in your help desk.

Explore Triggers and Actions

New Contact Created
Trigger new event when a new contact is created.
New Contact Group Created
Trigger new event when a new contact group is created.
Contact Group Updated
Trigger new event when a contact group is updated.
Contact Updated
Trigger new event when a contact is updated.
Add Ticket Attachment
Attaches a file to a ticket.
Create Contact
Creates a contact in your help desk portal.
Create Account
Creates an account in your help desk portal.
Add Ticket Comment
Adds a comment to a ticket.
Create Ticket
Creates a ticket in your helpdesk.
Find Contact
Searches for contacts in your help desk portal.
Find or Create Contact
Finds or create a contact.
Search Ticket
Searches for tickets in your help desk.
Send E-Mail Reply
Sends an email reply.

About the apps

Learn more about

Google Contacts

and

Zoho Desk

, and how they work together to automate your workflows.

About

Google Contacts

Google Contacts is a service for managing contacts, offering seamless integration and management through the Google People API.

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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

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Why

Google Contacts

+

Zoho Desk

= Perfect Match

Integrating Google Contacts with Zoho Desk not only automates the creation of contacts but also enhances your support workflow by enabling immediate ticket searches. When a new contact is added, this workflow triggers a search for any existing support tickets associated with that contact. This seamless approach reduces the need for manual searches, enabling support agents to respond faster and more effectively, ultimately leading to improved customer satisfaction and operational efficiency.

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