Zendesk Sell
Jira

Streamlined Issue Management

Effortlessly manage new contacts. Automate issue transitions seamlessly. Enhance your support operations.

When this happens...

New Contact Created
Trigger new event when a new contact is created in Zendesk Sell.

-

automatically do this!

Transition Issue
Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

Explore Triggers and Actions

New Deal Created
Trigger new event when a new deal is created in Zendesk Sell.
New Contact Created
Trigger new event when a new contact is created in Zendesk Sell.
New Lead Created
Trigger new event when a new lead is created in Zendesk Sell.
Get Task
Gets the status of a long-running asynchronous task,
Get All Projects
Gets metadata on all projects,
Get Issue
Gets the details for an issue.
Get Transitions
Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status,
Get User
Gets details of user,
Get Users
Gets details of a list of users.
List Issue Comments
Lists all comments for an issue,
Search Issues with JQL
Search for issues using JQL (Jira Query Language).
Transition Issue
Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

About the apps

Learn more about

Zendesk Sell

and

Jira

, and how they work together to automate your workflows.

About

Zendesk Sell

Zendesk Sell is a modern CRM that enhances productivity, pipeline visibility, and revenue growth, crucial for effective customer support operations.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

Zendesk Sell

+

Jira

= Perfect Match

Integrating Zendesk Sell with Jira allows for a streamlined approach to issue management. When a new contact is created in Zendesk Sell, it automatically triggers an issue transition in Jira, ensuring that relevant information flows without manual input. This integration not only reduces the workload on support agents but also speeds up the resolution process, improving overall customer satisfaction. By connecting these platforms, businesses can enhance their response times and keep their workflows organized.

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