Microsoft Outlook
Zoho Desk

Automate Ticket Comments Instantly

Streamline your support process seamlessly. Instantly comment on tickets when new contacts emerge. Enhance team collaboration effortlessly.

When this happens...

New Contact Event (Instant)
Trigger new event when a new Contact is created

-

automatically do this!

Add Ticket Comment
Adds a comment to a ticket.

Explore Triggers and Actions

New Attachment Received (Instant)
Trigger new event when a new email containing one or more attachments arrives in a specified Microsoft Outlook folder.
New Contact Event (Instant)
Trigger new event when a new Contact is created
New Email Event (Instant)
Trigger new event when an email is received in specified folders.
Add Ticket Attachment
Attaches a file to a ticket.
Create Contact
Creates a contact in your help desk portal.
Create Account
Creates an account in your help desk portal.
Add Ticket Comment
Adds a comment to a ticket.
Create Ticket
Creates a ticket in your helpdesk.
Find Contact
Searches for contacts in your help desk portal.
Find or Create Contact
Finds or create a contact.
Search Ticket
Searches for tickets in your help desk.
Send E-Mail Reply
Sends an email reply.

About the apps

Learn more about

Microsoft Outlook

and

Zoho Desk

, and how they work together to automate your workflows.

About

Microsoft Outlook

Microsoft Outlook centralizes email and calendars, crucial for support teams to streamline customer communication and enhance service delivery.

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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

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Why

Microsoft Outlook

+

Zoho Desk

= Perfect Match

Integrate Microsoft Outlook with Zoho Desk to enhance your customer support workflows. Every time a new contact is created in Outlook, a comment can be automatically added to a relevant ticket in Zoho Desk. This seamless connectivity reduces manual entry, improves response times, and ensures your team stays informed and proactive, leading to better customer satisfaction and efficient operations.

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