Microsoft Outlook
Zoho Desk

Automate Ticket Creation

Streamline your support process effortlessly. Create tickets instantly from new contacts. Enhance customer satisfaction through quick resolutions.

When this happens...

New Contact Event (Instant)
Trigger new event when a new Contact is created

-

automatically do this!

Create Ticket
Creates a ticket in your helpdesk.

Explore Triggers and Actions

New Attachment Received (Instant)
Trigger new event when a new email containing one or more attachments arrives in a specified Microsoft Outlook folder.
New Contact Event (Instant)
Trigger new event when a new Contact is created
New Email Event (Instant)
Trigger new event when an email is received in specified folders.
Update Contact
Updates details of an existing contact.
Update Ticket
Updates an existing ticket.

About the apps

Learn more about

Microsoft Outlook

and

Zoho Desk

, and how they work together to automate your workflows.

About

Microsoft Outlook

Microsoft Outlook centralizes email and calendars, crucial for support teams to streamline customer communication and enhance service delivery.

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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

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Why

Microsoft Outlook

+

Zoho Desk

= Perfect Match

Integrating Microsoft Outlook and Zoho Desk improves your customer support workflow significantly. By triggering a ticket creation whenever a new contact is added, you eliminate the manual task of logging issues. This not only saves time but also ensures that every new customer inquiry is promptly addressed, enhancing your team's efficiency and response time.

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