Microsoft Outlook
Jira

Streamlined Issue Retrieval

Capture critical contacts seamlessly. Automatically trigger issue details. Enhance support efficiency.

When this happens...

New Contact Event (Instant)
Trigger new event when a new Contact is created

-

automatically do this!

Get Issue
Gets the details for an issue.

Explore Triggers and Actions

New Attachment Received (Instant)
Trigger new event when a new email containing one or more attachments arrives in a specified Microsoft Outlook folder.
New Contact Event (Instant)
Trigger new event when a new Contact is created
New Email Event (Instant)
Trigger new event when an email is received in specified folders.
Update Comment
Updates a comment,
Update Issue
Updates an issue. A transition may be applied and issue properties updated as part of the edit,

About the apps

Learn more about

Microsoft Outlook

and

Jira

, and how they work together to automate your workflows.

About

Microsoft Outlook

Microsoft Outlook centralizes email and calendars, crucial for support teams to streamline customer communication and enhance service delivery.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

Microsoft Outlook

+

Jira

= Perfect Match

Integrating Microsoft Outlook with Jira through this workflow ensures that every new contact created automatically triggers the retrieval of related issue details. This connection minimizes manual data entry, enhances the speed at which support teams can address inquiries, and improves overall customer satisfaction. By streamlining this process, organizations can focus more on resolving issues rather than managing data.

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