Zoho Desk
Jira

Attach Files on New Contacts

Quickly enhance issue details with relevant attachments. Streamline communication with your team. Improve customer support efficiency.

When this happens...

New Contact
Trigger new event when a new contact is created.

-

automatically do this!

Add Attachment To Issue
Adds an attachment to an issue,

Explore Triggers and Actions

New Ticket Status Change
Trigger new event when a status ticket is changed.
New Agent
Trigger new event when a new agent is created.
Deleted Article (Instant)
Trigger new event when an article is deleted from the recycle bin
New Account
Trigger new event when a new account is created.
New Article (Instant)
Trigger new event when a new article is created
New Contact
Trigger new event when a new contact is created.
New Ticket Attachment
Trigger new event when a new ticket attachment is created.
New Ticket Comment
Trigger new event when a new ticket comment is created.
New Ticket Message
Trigger new event when a message ticket is created.
Get Task
Gets the status of a long-running asynchronous task,
Get All Projects
Gets metadata on all projects,
Get Issue
Gets the details for an issue.
Get Transitions
Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status,
Get User
Gets details of user,
Get Users
Gets details of a list of users.
List Issue Comments
Lists all comments for an issue,
Search Issues with JQL
Search for issues using JQL (Jira Query Language).
Transition Issue
Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

About the apps

Learn more about

Zoho Desk

and

Jira

, and how they work together to automate your workflows.

About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

Similar integrations
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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations
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Why

Zoho Desk

+

Jira

= Perfect Match

Integrating Zoho Desk with Jira enables seamless attachment of files whenever a new contact is created in your support system. This automation significantly cuts down on manual interventions, ensuring that all necessary documentation corresponds with the respective issues. By linking customer support workflows with project management tools, teams can resolve issues faster and provide a more cohesive service experience, leading to enhanced customer satisfaction and productivity across departments.

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