Zoho Desk
Jira

Seamless Issue Monitoring

Streamline your workflow effortlessly. Instantly add watchers to issues. Enhance team collaboration and responsiveness.

When this happens...

New Contact
Trigger new event when a new contact is created.

-

automatically do this!

Add Watcher To Issue
Adds a user as a watcher of an issue by passing the account ID of the user, For example, `5b10ac8d82e05b22cc7d4ef5`, If no user is specified the calling user is added.

Explore Triggers and Actions

New Ticket
Trigger new event when a new ticket is created.
Updated Article (Instant)
Trigger new event when an article is updated
New Updated Ticket
Trigger new event when a ticket is updated.
Get Task
Gets the status of a long-running asynchronous task,
Get All Projects
Gets metadata on all projects,
Get Issue
Gets the details for an issue.
Get Transitions
Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status,
Get User
Gets details of user,
Get Users
Gets details of a list of users.
List Issue Comments
Lists all comments for an issue,
Search Issues with JQL
Search for issues using JQL (Jira Query Language).
Transition Issue
Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

About the apps

Learn more about

Zoho Desk

and

Jira

, and how they work together to automate your workflows.

About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

Similar integrations
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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations
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Why

Zoho Desk

+

Jira

= Perfect Match

Integrating Zoho Desk and Jira elevates your customer support capabilities by automating critical processes. Whenever a new contact is created in Zoho Desk, our integration triggers an immediate action to add that user as a watcher in Jira. This ensures that all relevant parties remain informed about issue developments, fostering better communication and quicker resolutions. With reduced manual tasks, your team can focus on higher-value activities while maintaining oversight on crucial issues.

Built by folks who built