Zoho Desk
Jira

Effortless Issue Assignment

Seamlessly manage new contacts. Automatically assign issues to teams. Enhance your support efficiency.

When this happens...

New Contact
Trigger new event when a new contact is created.

-

automatically do this!

Assign Issue
Assigns an issue to a user.

Explore Triggers and Actions

New Ticket Status Change
Trigger new event when a status ticket is changed.
New Agent
Trigger new event when a new agent is created.
Deleted Article (Instant)
Trigger new event when an article is deleted from the recycle bin
New Account
Trigger new event when a new account is created.
New Article (Instant)
Trigger new event when a new article is created
New Contact
Trigger new event when a new contact is created.
New Ticket Attachment
Trigger new event when a new ticket attachment is created.
New Ticket Comment
Trigger new event when a new ticket comment is created.
New Ticket Message
Trigger new event when a message ticket is created.
Add Attachment To Issue
Adds an attachment to an issue,
Add Comment To Issue
Adds a new comment to an issue,
Add Multiple Attachments To Issue
Adds multiple attachments to an issue.
Add Watcher To Issue
Adds a user as a watcher of an issue by passing the account ID of the user, For example, `5b10ac8d82e05b22cc7d4ef5`, If no user is specified the calling user is added.
Assign Issue
Assigns an issue to a user.
Create Custom Field Options (Context)
Create a context for custom field options.
Create Issue
Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask,
Create Jira Version in project
Creates a project version.,
Delete Project
Deletes a project,

About the apps

Learn more about

Zoho Desk

and

Jira

, and how they work together to automate your workflows.

About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

Similar integrations
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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations
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Why

Zoho Desk

+

Jira

= Perfect Match

By integrating Zoho Desk with Jira, your team can automatically assign issues to the right users as soon as new contacts are created. This high-value automation eliminates the need for manual input, ensuring that every new contact is promptly addressed. Improved resolution speed and reduced workload allow your customer support team to focus on delivering exceptional service, fostering customer satisfaction and loyalty.

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