Zoho Desk

Microsoft Outlook

Automate Contact Creation

Streamline contact management with ease. Eliminate manual entry tasks. Enhance your team's efficiency instantly.

When this happens...

New Contact

Trigger new event when a new contact is created.

automatically do this!

Create Contact

Add a contact to the root Contacts folder,

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Explore Triggers and Actions

New Ticket

Trigger new event when a new ticket is created.

Updated Article (Instant)

Trigger new event when an article is updated

New Updated Ticket

Trigger new event when a ticket is updated.

Download Attachment

Downloads an attachment to the /tmp directory.

Add Label to Email

Adds a label/category to an email in Microsoft Outlook.

Approve Workflow

Suspend the workflow until approved by email.

Create Contact

Add a contact to the root Contacts folder,

Create Draft Email

Create a draft email,

Find Contacts

Finds contacts with the given search string.

List Contacts

Get a contact collection from the default contacts folder,

List Folders

Retrieves a list of all folders in Microsoft Outlook.

List Labels

Get all the labels/categories that have been defined for a user.

About the apps

Learn more about

Zoho Desk

and

Microsoft Outlook

, and how they work together to automate your workflows.

About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

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About

Microsoft Outlook

Microsoft Outlook centralizes email and calendars, crucial for support teams to streamline customer communication and enhance service delivery.

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Why

Zoho Desk

+

Microsoft Outlook

= Perfect Match

Integrating Zoho Desk with Microsoft Outlook enables businesses to automate the creation of contacts when new ones are added in Zoho. This reduces the burden of manual data entry, ensuring that all customer information is up-to-date across systems. The outcome is improved accuracy and speed in customer relationship management, leading to better service delivery and enhanced operational efficiency.