Zoho Desk
Jira

Automate Issue Creation

Streamline your support processes efficiently. Enhance team collaboration by automating issue creation. Free up resources for more critical tasks.

When this happens...

New Contact
Trigger new event when a new contact is created.

-

automatically do this!

Create Issue
Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask,

Explore Triggers and Actions

New Ticket Status Change
Trigger new event when a status ticket is changed.
New Agent
Trigger new event when a new agent is created.
Deleted Article (Instant)
Trigger new event when an article is deleted from the recycle bin
New Account
Trigger new event when a new account is created.
New Article (Instant)
Trigger new event when a new article is created
New Contact
Trigger new event when a new contact is created.
New Ticket Attachment
Trigger new event when a new ticket attachment is created.
New Ticket Comment
Trigger new event when a new ticket comment is created.
New Ticket Message
Trigger new event when a message ticket is created.
Get Task
Gets the status of a long-running asynchronous task,
Get All Projects
Gets metadata on all projects,
Get Issue
Gets the details for an issue.
Get Transitions
Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status,
Get User
Gets details of user,
Get Users
Gets details of a list of users.
List Issue Comments
Lists all comments for an issue,
Search Issues with JQL
Search for issues using JQL (Jira Query Language).
Transition Issue
Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

About the apps

Learn more about

Zoho Desk

and

Jira

, and how they work together to automate your workflows.

About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

Similar integrations
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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

Zoho Desk

+

Jira

= Perfect Match

Integrating Zoho Desk with Jira allows you to automate the creation of issues upon the addition of new contacts. This seamless connection not only reduces manual entry but also ensures that your support team is instantly aware of potential concerns. By eliminating repetitive tasks, your organization can focus on delivering exceptional customer experiences while maintaining agile project management through Jira.

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