Zoho Desk
Jira

Create Contact and Fetch Issue

Seamlessly connect new contact creation to issue retrieval. Enhance efficiency in your workflows. Streamline customer support processes today.

When this happens...

New Contact
Trigger new event when a new contact is created.

-

automatically do this!

Get Issue
Gets the details for an issue.

Explore Triggers and Actions

New Ticket Status Change
Trigger new event when a status ticket is changed.
New Agent
Trigger new event when a new agent is created.
Deleted Article (Instant)
Trigger new event when an article is deleted from the recycle bin
New Account
Trigger new event when a new account is created.
New Article (Instant)
Trigger new event when a new article is created
New Contact
Trigger new event when a new contact is created.
New Ticket Attachment
Trigger new event when a new ticket attachment is created.
New Ticket Comment
Trigger new event when a new ticket comment is created.
New Ticket Message
Trigger new event when a message ticket is created.
Add Attachment To Issue
Adds an attachment to an issue,
Add Comment To Issue
Adds a new comment to an issue,
Add Multiple Attachments To Issue
Adds multiple attachments to an issue.
Add Watcher To Issue
Adds a user as a watcher of an issue by passing the account ID of the user, For example, `5b10ac8d82e05b22cc7d4ef5`, If no user is specified the calling user is added.
Assign Issue
Assigns an issue to a user.
Create Custom Field Options (Context)
Create a context for custom field options.
Create Issue
Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask,
Create Jira Version in project
Creates a project version.,
Delete Project
Deletes a project,

About the apps

Learn more about

Zoho Desk

and

Jira

, and how they work together to automate your workflows.

About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

Similar integrations
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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations
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Why

Zoho Desk

+

Jira

= Perfect Match

Integrating Zoho Desk with Jira allows teams to enhance their customer support operations significantly. When a new contact is created in Zoho Desk, this workflow triggers an automatic retrieval of the corresponding issue in Jira. This not only minimizes manual efforts but also accelerates response times, ensuring that your support team is always informed and equipped to handle customer inquiries efficiently. By automating these processes, organizations can foster a more productive environment and improve overall service delivery.

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