Zoho Desk
Jira

Create Contact and Fetch Issue

Seamlessly connect new contact creation to issue retrieval. Enhance efficiency in your workflows. Streamline customer support processes today.

When this happens...

New Contact
Trigger new event when a new contact is created.

-

automatically do this!

Get Issue
Gets the details for an issue.

Explore Triggers and Actions

New Ticket
Trigger new event when a new ticket is created.
Updated Article (Instant)
Trigger new event when an article is updated
New Updated Ticket
Trigger new event when a ticket is updated.
Get Task
Gets the status of a long-running asynchronous task,
Get All Projects
Gets metadata on all projects,
Get Issue
Gets the details for an issue.
Get Transitions
Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status,
Get User
Gets details of user,
Get Users
Gets details of a list of users.
List Issue Comments
Lists all comments for an issue,
Search Issues with JQL
Search for issues using JQL (Jira Query Language).
Transition Issue
Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

About the apps

Learn more about

Zoho Desk

and

Jira

, and how they work together to automate your workflows.

About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

Similar integrations
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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations
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Why

Zoho Desk

+

Jira

= Perfect Match

Integrating Zoho Desk with Jira allows teams to enhance their customer support operations significantly. When a new contact is created in Zoho Desk, this workflow triggers an automatic retrieval of the corresponding issue in Jira. This not only minimizes manual efforts but also accelerates response times, ensuring that your support team is always informed and equipped to handle customer inquiries efficiently. By automating these processes, organizations can foster a more productive environment and improve overall service delivery.

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