Zoho Desk
Jira

Capture Comments on New Contacts

Seamlessly track insights with every new contact. Instantly gather issue comments. Enhance customer support efficiency.

When this happens...

New Contact
Trigger new event when a new contact is created.

-

automatically do this!

List Issue Comments
Lists all comments for an issue,

Explore Triggers and Actions

New Ticket
Trigger new event when a new ticket is created.
Updated Article (Instant)
Trigger new event when an article is updated
New Updated Ticket
Trigger new event when a ticket is updated.
Get Task
Gets the status of a long-running asynchronous task,
Get All Projects
Gets metadata on all projects,
Get Issue
Gets the details for an issue.
Get Transitions
Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status,
Get User
Gets details of user,
Get Users
Gets details of a list of users.
List Issue Comments
Lists all comments for an issue,
Search Issues with JQL
Search for issues using JQL (Jira Query Language).
Transition Issue
Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

About the apps

Learn more about

Zoho Desk

and

Jira

, and how they work together to automate your workflows.

About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

Similar integrations
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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

Zoho Desk

+

Jira

= Perfect Match

Integrating Zoho Desk with Jira allows your support teams to efficiently manage new contacts while automatically aggregating relevant comments on issues. This automation minimizes manual entry, ensuring all insights are captured promptly, enhancing response times and improving service quality. By reducing redundancy, your team can focus on resolving customer queries faster, leading to higher satisfaction rates and streamlined workflows across departments.

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