Zoho Desk
Jira

Capture Comments on New Contacts

Seamlessly track insights with every new contact. Instantly gather issue comments. Enhance customer support efficiency.

When this happens...

New Contact
Trigger new event when a new contact is created.

-

automatically do this!

List Issue Comments
Lists all comments for an issue,

Explore Triggers and Actions

New Ticket Status Change
Trigger new event when a status ticket is changed.
New Agent
Trigger new event when a new agent is created.
Deleted Article (Instant)
Trigger new event when an article is deleted from the recycle bin
New Account
Trigger new event when a new account is created.
New Article (Instant)
Trigger new event when a new article is created
New Contact
Trigger new event when a new contact is created.
New Ticket Attachment
Trigger new event when a new ticket attachment is created.
New Ticket Comment
Trigger new event when a new ticket comment is created.
New Ticket Message
Trigger new event when a message ticket is created.
Update Comment
Updates a comment,
Update Issue
Updates an issue. A transition may be applied and issue properties updated as part of the edit,

About the apps

Learn more about

Zoho Desk

and

Jira

, and how they work together to automate your workflows.

About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

Similar integrations
No items found.

About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations
No items found.

Why

Zoho Desk

+

Jira

= Perfect Match

Integrating Zoho Desk with Jira allows your support teams to efficiently manage new contacts while automatically aggregating relevant comments on issues. This automation minimizes manual entry, ensuring all insights are captured promptly, enhancing response times and improving service quality. By reducing redundancy, your team can focus on resolving customer queries faster, leading to higher satisfaction rates and streamlined workflows across departments.

Built by folks who built