Zoho Desk

Jira

Streamline Issue Handling

Optimize your support tasks seamlessly. Enhance issue management with automatic transitions. Focus on resolution, not processes.

When this happens...

New Contact

Trigger new event when a new contact is created.

automatically do this!

Transition Issue

Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

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Explore Triggers and Actions

New Ticket

Trigger new event when a new ticket is created.

Updated Article (Instant)

Trigger new event when an article is updated

New Updated Ticket

Trigger new event when a ticket is updated.

Get Task

Gets the status of a long-running asynchronous task,

Get All Projects

Gets metadata on all projects,

Get Issue

Gets the details for an issue.

Get Transitions

Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status,

Get User

Gets details of user,

Get Users

Gets details of a list of users.

List Issue Comments

Lists all comments for an issue,

Search Issues with JQL

Search for issues using JQL (Jira Query Language).

Transition Issue

Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

About the apps

Learn more about

Zoho Desk

and

Jira

, and how they work together to automate your workflows.

About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations

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Why

Zoho Desk

+

Jira

= Perfect Match

By connecting Zoho Desk and Jira through high-value automation, teams can streamline their operations significantly. When a new contact is created in Zoho Desk, it triggers an automatic issue transition in Jira. This integration not only enhances efficiency but also reduces manual effort, allowing teams to prioritize customer satisfaction and resolve issues faster, ultimately leading to improved service delivery.