Zoho Desk
Jira

Streamline Issue Handling

Optimize your support tasks seamlessly. Enhance issue management with automatic transitions. Focus on resolution, not processes.

When this happens...

New Contact
Trigger new event when a new contact is created.

-

automatically do this!

Transition Issue
Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

Explore Triggers and Actions

New Ticket
Trigger new event when a new ticket is created.
Updated Article (Instant)
Trigger new event when an article is updated
New Updated Ticket
Trigger new event when a ticket is updated.
Update Comment
Updates a comment,
Update Issue
Updates an issue. A transition may be applied and issue properties updated as part of the edit,

About the apps

Learn more about

Zoho Desk

and

Jira

, and how they work together to automate your workflows.

About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

Zoho Desk

+

Jira

= Perfect Match

By connecting Zoho Desk and Jira through high-value automation, teams can streamline their operations significantly. When a new contact is created in Zoho Desk, it triggers an automatic issue transition in Jira. This integration not only enhances efficiency but also reduces manual effort, allowing teams to prioritize customer satisfaction and resolve issues faster, ultimately leading to improved service delivery.

Built by folks who built