Zoho Desk
Jira

Streamline Issue Handling

Optimize your support tasks seamlessly. Enhance issue management with automatic transitions. Focus on resolution, not processes.

When this happens...

New Contact
Trigger new event when a new contact is created.

-

automatically do this!

Transition Issue
Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,
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Explore Triggers and Actions

Triggers
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Actions
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New Ticket Status Change
Trigger new event when a status ticket is changed.
New Agent
Trigger new event when a new agent is created.
Deleted Article (Instant)
Trigger new event when an article is deleted from the recycle bin
New Account
Trigger new event when a new account is created.
New Article (Instant)
Trigger new event when a new article is created
New Contact
Trigger new event when a new contact is created.
New Ticket Attachment
Trigger new event when a new ticket attachment is created.
New Ticket Comment
Trigger new event when a new ticket comment is created.
New Ticket Message
Trigger new event when a message ticket is created.
Add Attachment To Issue
Adds an attachment to an issue,
Add Comment To Issue
Adds a new comment to an issue,
Add Multiple Attachments To Issue
Adds multiple attachments to an issue.
Add Watcher To Issue
Adds a user as a watcher of an issue by passing the account ID of the user, For example, `5b10ac8d82e05b22cc7d4ef5`, If no user is specified the calling user is added.
Assign Issue
Assigns an issue to a user.
Create Custom Field Options (Context)
Create a context for custom field options.
Create Issue
Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask,
Create Jira Version in project
Creates a project version.,
Delete Project
Deletes a project,

About the apps

Learn more about

Zoho Desk

and

Jira

, and how they work together to automate your workflows.

About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

Similar integrations
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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations
No items found.

Why

Zoho Desk

+

Jira

= Perfect Match

By connecting Zoho Desk and Jira through high-value automation, teams can streamline their operations significantly. When a new contact is created in Zoho Desk, it triggers an automatic issue transition in Jira. This integration not only enhances efficiency but also reduces manual effort, allowing teams to prioritize customer satisfaction and resolve issues faster, ultimately leading to improved service delivery.

Popular App Usecases

Automate Contact Creation
Effortlessly sync new contacts between platforms.
Seamless Customer Updates
Effortlessly update customer records for better efficiency.
Seamless Contact Addition
Effortlessly connect new contacts to their respective accounts.
Streamline Contact Synchronization
Automatically update contacts across platforms for seamless operations.
Streamlined Contact Management
Seamlessly sync your contacts for better organization.
Automate Contact Creation
Seamlessly connect new contacts across platforms.
Auto Sync New Contacts
Effortlessly update your contact lists with new entries.
Streamline Ticket Updates
Automatically update tickets when a new contact is added.
Effortless Opportunity Updates
Automatically update opportunities when new contacts are added.

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

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